FAQ's

    • US Shipping Information & Policies

    • Canadian & International Shipping Information & Policies

    • Does Marbled Arts have a return Policy?

    • Cut in Fat Quarters and ½ yard increments only. What does that mean?

    • Available in pre-cut size pieces only. What does that mean?

    • What is marbling?

    • How do you marble on fabric?

    • How long does it take to produce hand marbled fabric?

    • Do I need to pre-wash fabrics from Marbled Arts?

    • How do I care for my Marbled Arts fabric?

    • What type of fabric does Marbled Arts use?

    • What non-detergent soap do you recommend?

    • Can Hand Marbled fabric be used for turned needle applique?

    • What is the largest piece of fabric you marble?

    • Does Marbled Arts make fabric donation to chartable groups?

    • Is your shopping cart secure?

    • Do you charge Sales Tax?


    US Shipping Information & Policies top

    Updated 2/2/2022
    We pack and ship your order as quickly as possible, normally within one to two business days. Please note our shipping department is closed on weekends and holidays.   USPS shipping can take as long as 6-10 business days for Domestic addresses. Please allow extra time for International shipping.

    We make every effort to keep our online inventory up to date, but on occasion, we may sell out of something and not be able to update our website until the end of the day. We are sorry if this causes any inconvenience and we will contact you directly to discuss options.

    Shipping Charges within the USA (including APO/FPO):

    Maximum shipping on orders within the United States is $9.65.  If it costs less to ship your items I will adjust the cost to you. 

    Marbled Arts domestic shipping is exclusively done through United States Postal Service (USPS). Your merchandise will have tracking, but not insurance unless you request it.  If you wish to insure the entire amount, you must request the additional insurance (via email) and you will be charged for the insurance.

    We understand your concern about shipping costs. Therefore, Marbled Arts will make every effort to minimize shipping cost to our customers. We will choose the most cost-effective method via USPS if it cost less to ship that our shopping cart charges we will adjust the price charged to you.

    Please note that prices are subject to change as the USPS changes its rates. Our prices will change to reflect those rates.

     

    Canadian & International Shipping Information & Policies top

    Updated 11/1/2015     Please read this carefully!
    We pack and ship your order as quickly as possible, normally within one to two business days. Please note our shipping department is closed on weekends and holidays.   Please allow extra time for International shipping.

    We make every effort to keep our online inventory up to date, but on occasion we may sell out of something and not be able to update our website until the end of the day. We are sorry if this causes any inconvenience and we will contact you directly to discuss options. 

    Shipping Costs for Canadian and International orders vary per order since the shipping charges are based on the weight of the package.  Shipping Charges will not appear in the shopping cart.  We will ship your order using International First Class.  This is the most economical method for getting your order to you.  If your package exceeds a certain weight, it will automatically have to be shipped International Parcel.  You may request that we notify you of the shipping charges prior to the mailing of your package. 

    All Others, Countries other than Canada   + see a list below of places we DO NOT ship to.

    International Customs Fees, Import Taxes, Duties and Other Fees

    International orders may be subject to customs fees, import taxes, duties or other fees imposed by your government. Marbled Arts does NOT charge these fees and we have no advanced knowledge of or control over the amount of these fees. All such fees are the responsibility of the purchaser and are not included and are not included in the shipping charges quoted to you during you purchase. Please contact your customs office for information about additional fees that may apply. If you refuse delivery on a package, you are responsible for return shipping costs, as well as any outstanding duties, fees, tariffs or taxes.

    +We do not ship to the following countries/regions (except when sending to an APO or other USA military address) : Afghanistan, Algeria, Angola, Bangladesh, Barbados, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Ethiopia, Gabon, Ghana, Guinea, India, Indonesia, Iran, Iraq, Jordan, Kenya, Liberia, Libya, Malaysia, Mali, Mauritania, Mexico, Morocco, Myanmar, Niger, Nigeria, North Korea, Oman, Pakistan, Papua/New Guinea, Paraguay, Poland, Romania, Russia, Rwanda, Senegal, Serbia-Montenegro, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Yemen ***Marbled Arts reserves the right to not ship to certain countries and/or regions at our discretion.

    See USPS site for shipping rates to your country.

    Does Marbled Arts have a return Policy? top

    Our goal is that you are delighted with our fabric and service. Marbled Arts will make every effort to ensure that your order is completed and shipped in a timely manner. 
    When you receive our fabrics you have up to 14 days from the date of the invoice to return them. They must be in new condition and uncut when we receive them in order for you to receive a refund. If we make a mistake we will gladly refund your return shipping cost. Other wise the return shipping is at your expense.  Please note that if you made your purchase with Credit/Debit Card there will be a restocking fee of 3% for any return.  Unfortunately Credit Card Processors no longer return the fee to the Merchant (that would be Marbled Arts). 

    Sale Items may not be returned.

    Books and Patterns may not be returned due to copyright laws.

    Updated April 10, 2023

    Cut in Fat Quarters and ½ yard increments only. What does that mean? top

    We have fabric still available on the bolt.  You can order a Fat Quarter or yardage in 1/2 yard increments.  If you would like 2 1/2 yards order (1) 1/2 yard and (2) 1 yards and we will send you a 2 1/2 yard piece.

    Available in pre-cut size pieces only. What does that mean? top

    We travel to a number of quilt shows during the year and we pre-cut the fabric into Fat Quarter, 1 Yard and 3 Yard cuts.  If you see that note on a fabric we no longer have any on the bolt and the pieces noted are all we have available.

    What is marbling? top

    Marbling is an ancient offset printing process.  Simply put, paint or ink is floated on a thickened liquid base.  A design is created using a variety of raked and combs.  The paint or ink transfers to the fabric or paper when it is placed on top of the liquid marbling base.

    How do you marble on fabric? top

    The fabric is first scoured, then hand dyed, rinced, washed and dried.  The hand dyed fabric is then cut to the desired size.  It is soaked in an alum solution then allowed to air dry.  The marbling base has been mixed and allowed to cure.  A thin layer of paints is floated on top of the marbling base and the design created.  The fabric is carefully lowered onto the base then gently removed.  The marbled fabric must be gently rinsed and allowed to hang dry.  Once dry, the marbled fabric must rest fourteen days so that the paints can cure.  A final wash, dry and pressing follows and the hand dyed marbled fabric is ready for use. 

    How long does it take to produce hand marbled fabric? top

    From starting with white PFD fabric to luscious Hand Marbled Fabric.the entire process takes eighteen days.

    Do I need to pre-wash fabrics from Marbled Arts? top

    Our dying process guarantees that the fabric is pre-srunk and washable.  We always recomend that you first rince any fabric until if runs clear before you include it in a project.  Why take chances?

    How do I care for my Marbled Arts fabric? top

    We suggest cold water, gentle, delicate or handwash cycle or by hand using non-detergent soap.  Our fabrics may be dried in your home clothes dryer on a medium setting, then ironed on the reverse side using the cotton setting.

    What type of fabric does Marbled Arts use? top

    We use only the finest 100% cotton available for our fabrics.  We go through an extensive process to create our hand marbled fabrics, our goal is that they be of heirloom quality.

    What non-detergent soap do you recommend? top

    We use Synthrapol because it also helps prevent any excess dye color from redepositing onto your fabric.  Please Note: if you have a front loading washing machine use LOW Suds Synthrapol.  Dr. Bronner's and Orvis Paste Soap are also excellent non-detergent soaps.

    Can Hand Marbled fabric be used for turned needle applique? top

    Yes!  You just need to use a finer/thinner needle.

    What is the largest piece of fabric you marble? top

    Marbled Arts produces Hand Marbled Fabrics in Fat Quarter peices.  As the size of the fabric increases so does the chance for error.

    Does Marbled Arts make fabric donation to chartable groups? top

    Please understand that Marbled Arts receive five to six donations requests per week. As much as we would love to send our marbled fabric to every one that asks, it is just not possible. Instead we have chosen to focus our donations to a few local good works.

    Is your shopping cart secure? top

    Yes, it is an SSL Secure Server and Marbled Arts is PCI Compliant. Look for the https:// and

     

    Do you charge Sales Tax? top

    State Law requires that Washington State residents be charged Sales Tax.  As of July 1, 2008 all orders within Washington State will be charged the Sales Tax of the shipping address.  Please note our shopping cart will charge at a 10.5% rate and the adjustment to your tax rate will be made in house. 




Tell a Friend Tell a Friend